Stay Hotel Supervisor

The Stay Hotel Supervisor role allows users to supervise all aspects of hotel operations, including front desk, reservations, concierge, customer service, and other departments to responds to all guest requests, concerns, or problems thus ensuring an optimal level of service and hospitality.

Permissions

  • AddPantry

  • OverrideDepositPolicy

  • SendConfirmationEmail

  • AdminOffers

  • OverrideGroupBlockAvail

  • SetWaitlistColumnPreferences

  • AdminReports

  • OverrideInterfaceSettings

  • Stay_ReadHKConditionsSetup

  • AllowCredits 

  • OverrideInventory

  • Stay_ReadHKConfigGroupCodeforService

  • AllowRefunds

  • OverrideKeyExpiration

  • Stay_ReadHKGuestServicesSetup

  • ApplyOffer

  • OverrideRates

  • Stay_ReadHKOrderSectionsSetup

  • ArchiveProfile

  • OverrideRestriction

  • Stay_ReadHKPatternSetup

  • AutoRecurringChargeRules

  • OverrideScheduleDateRoll

  • Stay_ReadHKRolesSetup

  • BlockGuestProperty

  • OverSeeOthersTask

  • Stay_ReadHKServicesSetup

  • BlockGuestTenant

  • Platform_computeTax

  • Stay_ReadHKStaffAssign

  • BookingNotice

  • Platform_createRewardIntegrationMetaData

  • Stay_WriteHKConditionsSetup

  • BookMultipleRooms

  • Platform_deleteRewardIntegrationMetaData

  • Stay_WriteHKConfigGroupCodeforService

  • BookReservations

  • Platform_readContent

  • Stay_WriteHKGuestServicesSetup

  • CancelReservations  

  • Platform_readLoyaltyConfig

  • Stay_WriteHKOrderSectionsSetup

  • CancelWithRefundDue

  • Platform_readLoyaltyProgram

  • Stay_WriteHKPattern_Setup

  • CheckinDirtyRoom 

  • Platform_readMemberLoyalty

  • Stay_WriteHKRolesSetup

  • CheckinReservations

  • Platform_readProperties

  • Stay_WriteHKServicesSetup

  • CheckoutReservations

  • Platform_readRewardIntegrationMetaData

  • Stay_WriteHKStaffAssign

  • CheckoutWithBalance

  • Platform_readTaxClass

  • Stay_WriteHousekeepingCondition

  • CompAccounting

  • Platform_readTaxRule

  • StayManageCoupon

  • ConfirmDirtyRoomAssign

  • Platform_sendExternalCommunication

  • StayManagePantryAvailability

  • ConfirmRoomAssign

  • Platform_updateRewardIntegrationMetaData

  • StayPantryrateoverride

  • CopyReservation

  • Platform_writeContent

  • StayUpdateDepartingHousekeepingDiscrepancy

  • CreateCompanyProfiles

  • PublishReports

  • StayUpdateInHouseHousekeepingDiscrepancy

  • CreateGuestProfiles

  • ReadAccountsReceivable

  • StayUpdateVacantHousekeepingDiscrepancy

  • CreateRRTemplate

  • ReadBookingChannels

  • Transfer

  • CreateTravelAgentProfiles

  • ReadComments

  • UnarchiveProfile

  • DateRoll

  • ReadCompanyProfiles

  • UpdateComments

  • DateRollConfig

  • ReadCompReason

  • UseAccountsReceivable

  • DateRollOverride

  • ReadDataRetentionManagement

  • WriteAccounts

  • DeleteGuestSatisfactionDocument

  • ReadFeatureSetting 

  • WriteAccountsReceivable

  • DeleteReservationDocument

  • ReadFeatureToggles

  • WriteBulkSms

  • DeleteServiceRequestDocument  

  • ReadGiftCard

  • WriteClosedAccountsReceivable

  • EarlyCheckoutReservations

  • ReadGuestIdentityInfo

  • WriteClosedHouseAccounts

  • editloyaltyprograms

  • ReadGuestProfiles

  • WriteClosedReservations

  • EmergencyReportsAutomation

  • ReadHousekeeping

  • WriteComments

  • ForceChargeAcceptance

  • ReadLostFound

  • WriteCompanyProfileDefaults

  • InventoryOTM

  • ReadMaintenance

  • WriteCompanyProfiles

  • IssueComp

  • ReadMaintenanceServiceRequests

  • WriteDataRetentionManagement

  • IssueDigitalKey

  • ReadPantryMgmt

  • WriteGroupSetup

  • ManageGuestSatisfaction

  • ReadPermissions

  • WriteGuestIdentityInfo

  • ManageInvoiceDisputes

  • ReadProfilePreferences

  • WriteGuestProfiles

  • ManageLoyaltyProgramGuestDetails

  • ReadProfiles - deprecated 

  • WriteHousekeeping

  • ManageTasks

  • ReadProperties

  • WriteLostFound

  • ManageVehicles

  • ReadPropertyConfig

  • WriteMaintenanceServiceRequests

  • ManageWaitlist

  • ReadRates

  • WritePantryMgmt

  • ManualAnonymize

  • ReadReports

  • WriteProfiles

  • MergeProfile

  • ReadReservations

  • WriteProperties

  • ModifyDoNotMoveRoom

  • ReadRoles

  • WritePropertyConfig

  • ModifyThirdPartyPay

  • ReadRules

  • WriteRates

  • MoveReservations

  • ReadServiceRequests

  • WriteReports

  • OverbookHotelAvail

  • ReadSmsNotification

  • WriteReservations

  • OverbookRate

  • Stay_ReadHKStaffMembers

  • WriteReservationServiceRequests

  • OverbookRateAllocations

  • ReadTenants

  • WriteServiceRequests

  • OverbookRoomType

  • ResMoveBlockedGuest

  • WriteSmsNotification

  • OverrideAutoRecurringChargeRule

  • RestrictedPaymentMethods2

  • Stay_WriteHKStaffMembers

  • OverrideCancelPolicy

  • RestrictivePaymentMethods2

  • WriteTenants

  • OverrideCCAuthRule

  • ResyncInterfaces

  • WriteTravelAgentProfiles

  • Stay_ReadHKBoards

  • RevokeDigitalKey

  • Stay_ViewHiddenGuestProfileFields

  • OverrideDepositAmount

  • Stay_ReadHKTeamsSetup

  • Stay_ReadHKVirtualSuiteRooms

  • ScheduleDateRoll

  • Stay_CreateCustomBoards

  • Stay_EditHousekeepingBoardinAssign

  • Stay_AdjustedNewTxnItem

  • Stay_UpdateRedEyeArrivals

  • StayMultiBatchPostings

  • Stay_BatchFolioExpectedPayment

  • Stay_WriteHKTeamsSetup

  • Stay_AddEditGroupedReports

  • Stay_CardConvenienceFeeOverride

  • Stay_WritePreferences

  • Stay_WriteHKVirtualSuiteRooms

  • Stay_WriteHKBoards

  • Stay_BatchViewReservations

  • Stay_AddPreferencesOption

  • Stay_AccessBatchPostings

  • BatchPostCredits

  • Stay_BatchViewGroup

  • Stay_BatchViewCompany

  • Stay_ManageRecurringCharges

  • BatchPostCharges

  • StayGenerateProformaFolio

  • Stay_ScheduledRoomMoves

  • Stay_ManageEarlyDeparturePolicy

  • Stay_OverrideEarlyDepartuePolicy

  • InventoryOnHold

  • StayManageAuditLog

  • InventoryOOO

  • Stay_BatchViewGuestProfiles

  • AddPaymentMethod

  • DeletePaymentMethod

  • Stay_BatchFolioColumnPreferences

  • Stay_AllowExcessRefunds

  • Stay_OverrideNonRefundablePaymentsandDeposits

  • Stay_OverrideNonRefundable

  • Stay_MandatoryRoomAssignment

  • Stay_ManageGroupThirdPartyConfirmation

  • Stay_AddRemoveEditQueueRooms

  • Stay_AutoSettlementReservation

  • Stay_CopyGroup

  • Stay_ManageQueueRooms

  • Stay_AutoSettlementGroup

  • Stay_ArchiveTravelAgent

  • Stay_OverbookGroupBlock

  • Stay_AutoSettlementHouseAccount

  • WriteClosedGroup

  • Stay_ReadHKServiceRequestUpdate

  • Stay_ExtractGuestReservationReports

  • Stay_ReadHKNotificationsSetup

  • Stay_ReadFrontDeskReports

  • Stay_ReadElevatedPermission

  • Stay_WriteHKNotificationsSetup

  • Stay_ReadGuestReservationReports

  • Stay_ExtractElevatedPermission

  • Stay_ReadHKRoomAssigmentUpdate

  • Stay_ExtractFrontDeskReports

  • Platform_ReadPropertySegmentation

  • Stay_DirectBill_Payment

  • Stay_AR_Payment

  • Stay_ConfigKeyAccess

  • Stay_RetainCurrentRates

  • Stay_MergeItinerary

  • Stay_ReleaseCreditCardAuthorization

  • Stay_ManageItemFields

  • Stay_ManageDoNotPostManually

  • Stay_WriteStorage

  • Stay_AR_Override_Payment

  • Stay_General_AR_Payment

  • Stay_AR_Unapplied_Payment

  • Stay_LoadGiftCard

  • Stay_IssueGiftCard

  • Stay_RefundGiftCard

  • Stay_GiftCardPayment

  • Stay_OverrideFunctionRoomBooking

  • Stay_OverrideHKCapacity

  • Stay_ReadCityLedger

  • Stay_ReadGuestLedger

  • Stay_ReadDepositLedger

  • Stay_SkipRegistrationCardSign

  • Stay_ReadAssignmentsConfig

  • Stay_ReadInterfaceConfig

  • Stay_WriteAssignmentsConfig

  • Stay_BatchCancelGroupReservations

  • Stay_BatchUnassignOverride

  • Stay_GuestProfileFieldAddEdit

  • Stay_ReadHotelPMSStatus

  • Stay_WriteHotelPMSStatus

  • Stay_Cashier_Approvals

  • Stay_AccessCashierSetup1

  • Stay_AccessCashierSetup2

  • ReadEmailNotifications

  • WriteEmailNotifications